frequently asked Questions

  • About Us

    • Is shipping free?

      Yes, we offer free shipping on all orders over 25€.

    • How long does delivery take?

      Processing your order takes 24 to 48 hours. After shipping, the estimated delivery time is:
      Germany: 5 to 8 business days
      Switzerland: 8 to 10 business days
      Austria: 8 to 10 business days
      Belgium: 8 to 10 business days
      Netherlands: 8 to 10 business days

    • Are returns possible?

      Yes, returns are possible. For more information, see our cancellation policy.

  • Bella™ Natural Hair Oil

    • Why Bellaessence Hair Oil?

      Our 100% natural hair oil is the perfect choice, it promotes hair growth and ensures healthier hair. Our unique formula made from purely natural ingredients such as rosemary oil, coconut oil and argan oil provides your hair with important nutrients and moisture.

    • What are the ingredients?

      Our unique blend of over 10 natural oils and extracts nourishes your hair with essential nutrients. This powerful combination includes:

      Rosemary oil
      Avocado oil
      Coconut oil
      Parsley seed oil (Carum Petroselinum Seed Oil)
      Hydrogenated Castor Oil
      Linseed oil (Linum Usitatissimum Seed Oil)
      Coffee oil (Coffea Arabica Oil)
      Argan Oil (Argania Kernel Oil)
      Baobab Oil
      almond oil
      Lavender oil
      Ginger
      Panax Ginseng Extract
      Polygonum Multiflorum Extract
      Olive oil (Olea Europaea Fruit Oil)
      Cocoa seed extract
      Experience the nourishing effects of these oils for healthier, stronger hair.

    • How can you use the oil?

      For best results, follow these methods:

      Overnight method

      1. Depending on the thickness of your hair, apply 5-10 drops directly onto your scalp or into the palm of your hand.

      2. Using the Bella Scalp Brush, massage the oil into your scalp in a gentle motion and comb it through your hair.

      3. Leave the oil on overnight or for at least two hours and then wash it out with shampoo as usual.

      4. Repeat this 3 times a week.


      After washing your hair

      1. Place 5-10 drops into the palm of your hand.

      2. Apply to the mid-lengths and ends of your towel-dried hair.

      3. Massage the remaining oil into the scalp and comb through.

    • What is the 90-day guarantee?

      The 90-day guarantee allows customers to test the hair oil extensively over a period of 90 days.
      If no improvement in the condition of your hair is observed within this period, you have the option to request a full refund of the hair oil. For optimal results, we recommend using the product regularly according to the enclosed instructions.
      This guarantee is a sign of our confidence in the effectiveness of our product and is intended to ensure that customers are completely satisfied with their purchase.